Financial Protection

In accordance with “The Package Travel, Package Holidays and Package Tours Regulations 1992” all passengers booking with Fixers are fully protected for the initial deposit and subsequently the balance of all monies paid to us, including repatriation if required, arising from cancellation or curtailment of your travel arrangements due to the insolvency of Fixers Travel Limited.

There is no requirement for Financial Protection of day trips, and none is provided. This insurance is only valid for packages booked that do not include flights.

Consumer aware: Your booking is insured by IPP Ltd and its panel of insurers. – This insurance is only valid for passengers who book and pay directly with Fixers. If you have booked and/ or paid direct to a Travel Agent for a holiday with Fixers please request proof of how the booking is secured as this will not be covered by IPP Ltd in this instance.

This Insurance has been arranged by International Passenger Protection Limited and underwritten by Certain underwriters at Lloyd’s. For further information please go to

Claims Procedure:

Download Claims Form from Any occurrence which may give rise to a claim should be advised within 14 days to:

International Passenger Protection Limited Claims Office IPP House 22-26 Station Road

West Wickham Kent BR4 0PR United Kingdom

Telephone: +44 (0)20 8776 3752 Fax: +44 (0)20 8776 3751

In order to deal promptly with any claim hereunder it is essential that you retain all bills, receipts and other documents relating to your travel arrangements.

Claim forms must be submitted within six months of date if insolvency we cannot consider or pay claims received after this date.

International payment protection

Your browser is out-of-date!

Update your browser to view this website correctly. Update my browser now